Terms  and  Conditions

 

1. Acceptance 

By using the services of Susan's Nails Peterborough, you agree to these Terms and Conditions. 

2. Appointments 

* Booking: To book an appointment, please contact us at 07967583794 or susansnails@hotmail.co.uk 

* Deposits: A non-refundable deposit is required from new clients to secure appointments. Deposit can be paid via bank transfer. 

* Infills: Infills after 4 weeks will be treated as a new set and charged accordingly. 

* Nail Art: 1 nail art / hand is included in the price.  Any other nail art or more than 1 nail art / hand need to be discussed prior your appointment and it may cost extra depending on time, difficulty etc. 

* Cancellation: Cancellations must be made at least 48 hours before your appointment time. 

* Late Cancellation: Late cancellations (less than 24 hours) will result in a 50% fee of the booked service price. 

3. Services:
* List of services here.
* Prices are subject to change without notice. 

4. Payment:
* Payment is due in full at the time of service.
* We accept cash or bank transfer.  No card payments accepted anymore. 

5. Safety and Health:
* We maintain strict hygiene and sanitation practices.
* Please inform us of any allergies or sensitivities before your appointment. 

6. Children:
* Children are not allowed in the salon under any circumstances. 

7. Gift Certificates:
* Gift certificates are valid for 6 months from the date of purchase.
* Gift certificates are non-refundable. 

8. Damage to Property:
* We are not responsible for any damage to personal belongings brought to the salon. 

9. Limitation of Liability:
* We are not liable for any damages or injuries, except in cases of gross negligence. 

10. Changes to Terms:
* We reserve the right to update these Terms and Conditions. Any changes will be posted on our website. 

By using our services, you agree to these Terms and Conditions.